Direct Foto

Today Directfoto is still a totally owned and independent family business which still maintains its proud tradition of supreme customer service, just as it has for over 70 years.

Average Store Rating.

Overall Rating:
2 out of 5
29% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2 out of 5

List of all Direct Foto reviews available. Read what other users think about Direct Foto before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 0 of 7,459
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:4.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Direct Foto

I ordered 3 ink cartridges from this

By Anonymous (28/12/2007)

I ordered 3 ink cartridges from this shop as kelkoo directed me to them, one of the cheapest. I ordered with ease and then awaited my delivery. It took longer to arrive than expected, a little over a week and only 1 of the 3 had arrived. The invoice said that the other 2 were out of stock and that they would refund my card accordingly. I was disappointed that they did not contact me prior to the delivery to let me know they were out of stock - the website certainly didn't tell me they were out of stock when I ordered them! I ordered the ones I needed from another site and waited for my refund. That was nearly 3 weeks ago and still no sign of a refund. I keep trying to get them on the telephone but it seems to be permanently engaged! I will not be shopping with them again and would not recommend them at all.

Reply to reviewer (Merchant use only) (Merchant use only)