italy-outlet.com

We export to over 40 countries. The United Kingdom and the USA are our largest markets.

Average Store Rating.

Overall Rating:: 4 out of 5

70% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4.5 out of 5
On-Time Delivery:4 out of 5
Customer Care:4 out of 5

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Overall Rating:5.0 out of 5
Ease of Ordering:5.0 out of 5
Availability:5.0 out of 5
On-Time Delivery:5.0 out of 5
Customer Care:5.0 out of 5
Recommend Product: Yes

italy-outlet.com

Ordered Gaggia ice cream maker at saving

By John Cameron (01/03/2006)

Ordered Gaggia ice cream maker at saving of over £100 v London retail price. Ordering process, secure, efficient; lots of confirmations etc; delivered from Italy by DHL within 3 days, very happy. Upon trying to make ice cream, discovered machine was faulty; phoned Gaggia UK who agreed it was covered by international guarantee and they would repair, but they suggested that it should be returned to Italy-Outlet(Netrade) for a new machine. Emailed Netrade, that evening, reply first thing the following morning that it would be replaced free of charge; new machine shipped 2 hours later and arrived in London 2 days later. Very, very impressive service, totally satisfied customer, first class organisation

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