Direct Electricals

Direct Electricals have been established in the domestic electrical goods market for over 20 years. By cutting out the need for expensive high street showrooms Direct Electricals are able to offer you the customer substantial savings on most domestic electrical goods. We offer first class service, support and superb product choice. We aim to make your purchase easy and painless.

Average Store Rating.

Overall Rating:: 4 out of 5

77% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:4.5 out of 5
Customer Care:4.5 out of 5

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* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Direct Electricals reviews available. Read what other users think about Direct Electricals before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent service from ordering to
Direct Electricals By steve gyles (15/04/2006)

Excellent service from ordering to delivery. The process worked as advertised. Item was delivered to the door at 0930hours - the very beginning of the stated delivery window. I wish all delivery services worked like this. Read Full Review »

3 out of 4 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent Service Will Definitely
Direct Electricals By Anonymous (23/02/2006)

Excellent Service Will Definitely Recommend! Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I cant thank this company enough. I
Direct Electricals By Martin White (18/02/2006)

I cant thank this company enough. I ordered a washing machine after my old one had broken down on me. I spoke to the staff on the phone who were polite and knowledgable, they put me at ease straight away.

I ordered a Hotpoint Machine which arrived within a week. It was unpacked, I was given the chance to inspect it and the delivery men even took the packaging away.

With three kids' clothes t... Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I ordered the Sterling 800DF on the
Direct Electricals By chris hopewell (18/02/2006)

I ordered the Sterling 800DF on the 31/01/06 on the phone, I was contacted the next working day to be told my order had been processed and I would receive the item within 10 working days.

I received a call from the delivery company in 7 days and a convenient delivery date was arranged. The cooker arrived promptly, the delivery staff were considerate and throughtout the experience was a pleasure a... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Bought an american style fridge freezer
Direct Electricals By Stephen Gately (21/11/2005)

Bought an american style fridge freezer of this company, great communication and friendly service A* the item was delivered within the time bracket they said and they was the quickest and cheapest out of all the electrical stores on here! i will be buying the rest of my kitchen through Direct Electricals including the units! first company to sell appliances and Kitchens its self ! A* DIRECT ELECTR... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I have recently purchased a Dyson
Direct Electricals By Anonymous (19/11/2005)

I have recently purchased a Dyson through you, and so far am very happy. I found the product cheaper on another web site, and you matched the price as you say on your web site, along with a 10% of the difference reduction. I found your staff to be extremely helpfull. Thank you for the service. Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Bought a Bosch Tumble Dryer off Direct
Direct Electricals By mark simons (18/11/2005)

Bought a Bosch Tumble Dryer off Direct Electricals and they were Great nice polite staff fast delivery (NEXT DAY) and great communications... the item came well packaged on time and is in my kitchen now
i will be delighted to reccomend Direct Electricals to all my friends
A* Direct electricals Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Extemely poor service, after promising
Direct Electricals By SALLY HEYWOOD- PAPP (14/11/2005)

Extemely poor service, after promising 7-10 day delivery the weeks went by, with excuses blaming the manufacturer for first wrong delivery then part delivery. Three weeks after ordering I am no nearer seeing my order....will never use again! Read Full Review »

none of 4 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
I purchased a Siemens washing machine
Direct Electricals By Mahomed Patel (23/09/2005)

I purchased a Siemens washing machine via Direct Electricals and it turned out to be faulty. The machine makes holes in clothes during washing. I first reported the problem to the manufacturer and they claim it is normal for the machine to make holes clothes are washed using the "easy care" program with half load! This is aparantly due to the very poor quality of clothes these days. The machine ev... Read Full Review »

1 out of 6 people found this review helpful
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