Toolstation

Toolstation is a UK company specialising in tools, fixings and hardware. Catering to both trades people and enthusiasts Toolstation has been operating since 2003. The company have toolstation trade counters throughout the UK. Orders placed at toolstation.com have free nationwide next-day delivery. A printed catalogue is available on request.

Average Store Rating.

Overall Rating:: 4 out of 5

75% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:4 out of 5
Customer Care:4 out of 5

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List of all Toolstation reviews available. Read what other users think about Toolstation before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
AVOID AT ALL COSTS I ordered 2 Geneva
Toolstation By David McWilliam (11/02/2011)

AVOID AT ALL COSTS
I ordered 2 Geneva oak veneer doors from this company at 2.30pm on Wed 9/2. I needed the doors for Friday and the website clearly stated 'Express Next Working day delivery Thursday 10th Feb', for delivery any time before 6pm. Waited in all day Thurs. No show - not a word from Toolstation that there might be a delay. On the Friday morning I called Toolstation, got a telephonist w... Read Full Review »

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
ordered a couple of air grates, good
Toolstation By Anonymous (30/12/2010)

ordered a couple of air grates, good value and free delivery, arrived a couple of days later, all very easy, thank you. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
will not use this company again poor
Toolstation By Storm Lewis (09/07/2009)

will not use this company again poor service Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I started by calling this company and
Toolstation By David Hirst (06/12/2008)

I started by calling this company and they gave me some very advice advice about a new security system. They seemed to know exactly what they were talking about and I followed their advice. The price I got through www.priceking.co.uk was the lowest I could find, and the products arrived in just 4 days.

Must say I was very happy with the whole service and would thouroughly recommend. Good job. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
this site toolstation has very bad
Toolstation By Anonymous (29/07/2008)

this site toolstation has very bad costmer services when it comes to refunds thay never keep you up to speed with the refund matters i had to send them loads of emails before i got a reply from them i would not rate this company i have now stoped trading with them from today and i am happy its not down to to tell you what company you should but dont use this toolstation Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I use Toolstation all the time. I have
Toolstation By Anonymous (07/07/2008)

I use Toolstation all the time. I have returned several items and they have never given me trouble returnung my money, unlike rubbish stores like PC World. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
ALL I CAN SAY IS - EXCELLENT SERVICE
Toolstation By Anonymous (22/02/2008)

ALL I CAN SAY IS - EXCELLENT SERVICE GREAT ITEM DELIVERED ON TIME , VERY POSTITIVE EXPERIENCE WILL DEFINATELLY BUY AGAIN
RECOMMENDED TO ALL !!!!!!!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
first class service, I changed delivery
Toolstation By eric Thornhill (04/12/2007)

first class service, I changed delivery address at the last moment and still received item next day at different address
highly recommended Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Very helpfull.
Toolstation By miemie shah (27/07/2007)

Very helpfull. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Highly recomended to anyone who wants
Toolstation By R Coombs (09/04/2007)

Highly recomended to anyone who wants DIY equipment & materials - they are cheap and the service is excellent - orders have always come next day and well packaged Read Full Review »

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