Toolstation

Toolstation is a UK company specialising in tools, fixings and hardware. Catering to both trades people and enthusiasts Toolstation has been operating since 2003. The company have toolstation trade counters throughout the UK. Orders placed at toolstation.com have free nationwide next-day delivery. A printed catalogue is available on request.

Average Store Rating.

Overall Rating:: 4 out of 5

78% of users recommended this store

Ease of Ordering:4 out of 5
Availability:4 out of 5
On-Time Delivery:4 out of 5
Customer Care:4 out of 5

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List of all Toolstation reviews available. Read what other users think about Toolstation before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
will not use this company again poor
Toolstation By Storm Lewis (09/07/2009)

will not use this company again poor service Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I started by calling this company and
Toolstation By David Hirst (06/12/2008)

I started by calling this company and they gave me some very advice advice about a new security system. They seemed to know exactly what they were talking about and I followed their advice. The price I got through www.priceking.co.uk was the lowest I could find, and the products arrived in just 4 days.

Must say I was very happy with the whole service and would thouroughly recommend. Good job. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
this site toolstation has very bad
Toolstation By Anonymous (29/07/2008)

this site toolstation has very bad costmer services when it comes to refunds thay never keep you up to speed with the refund matters i had to send them loads of emails before i got a reply from them i would not rate this company i have now stoped trading with them from today and i am happy its not down to to tell you what company you should but dont use this toolstation Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I use Toolstation all the time. I have
Toolstation By Anonymous (07/07/2008)

I use Toolstation all the time. I have returned several items and they have never given me trouble returnung my money, unlike rubbish stores like PC World. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
ALL I CAN SAY IS - EXCELLENT SERVICE
Toolstation By Anonymous (22/02/2008)

ALL I CAN SAY IS - EXCELLENT SERVICE GREAT ITEM DELIVERED ON TIME , VERY POSTITIVE EXPERIENCE WILL DEFINATELLY BUY AGAIN
RECOMMENDED TO ALL !!!!!!!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
first class service, I changed delivery
Toolstation By eric Thornhill (04/12/2007)

first class service, I changed delivery address at the last moment and still received item next day at different address
highly recommended Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Very helpfull.
Toolstation By miemie shah (27/07/2007)

Very helpfull. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Highly recomended to anyone who wants
Toolstation By R Coombs (09/04/2007)

Highly recomended to anyone who wants DIY equipment & materials - they are cheap and the service is excellent - orders have always come next day and well packaged Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Very good service,the next day delivery
Toolstation By peter cavanagh (17/02/2007)

Very good service,the next day delivery was on time.
I will use them again. Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Beware! Sometimes the website says
Toolstation By Anonymous (09/02/2007)

Beware! Sometimes the website says things are in stock but they aren't! Then your exepected next-day delivery doesn't turn up for 4 days!
Also, DO NOT GET THEM TO DELIVER RADIATORS! They are not packaged well enough to withstand the delivery company's rough treatment and turn up scratched/chipped/bent. Although Toolstation will collect for free and give you a refund it's a lot of h... Read Full Review »

1 out of 3 people found this review helpful
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