Pixmania

Pixmania is your ultimate guide to Digital Imaging, they are based in France and stock a wide variety of digital cameras, camcorders, scanners, printers and all the accessories you need. Interesting site with easy navigation, worth a visit!

Average Store Rating.

Overall Rating:
4 out of 5
84% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

List of all Pixmania reviews available. Read what other users think about Pixmania before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 0 of 322
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:3.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Pixmania

Day 1: Ordered a TV which was in stock

By ian-leigh (19/01/2011)

Day 1: Ordered a TV which was in stock to be delivered to a hospital. Day 2: I looked up the delivery info to find they had no stock. Called Pixmania and explained that the item was urgent and as they couldn t promise a delivery date we agreed to cancel order. Purchased same TV from Hughes Electrical for urgent delivery. Day 3: Received email from Pixmania saying TV would be delivered on Day 5. Called Pixmania who said they couldn t cancel order as it was with couriers and if I didn t want the good I d need to arrange to send it back at my own cost. Day 4: received belated acknowledgement that return costs were their s, no apology and it took a month to get my money back. During this process I discovered that Pixmania was another name for Currys, PCW and Dixons so maybe I shouldn t have been surprised.

Reply From Pixmania

24/02/2011

Hello

Thank you for your review.

I am sorry that you had problems with our stock levels when you were ordering your television. This is not our usual service as we try to ensure the availability of our stock is continually updated on our site.

I urge you to contact me directly on rachel@pixmania.com with your order details to ensure that your order was cancelled and that you are refunded immediately.

Kind regards,
Rachel
Pixmania Mediator

Reply to reviewer (Merchant use only) (Merchant use only)

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