Sainsbury's Kitchen Appliances

Over 4000 top brand products (Smeg, Hotpoint, Zanussi, Electrolux and more) to choose from. GREAT SERVICE & low prices. All purchases include NECTAR POINTS. User friendly website and delivery normally within 3-7 days. Manufacturers Warranty

Average Store Rating.

Overall Rating:
4 out of 5
81% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:4 out of 5

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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:3.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Sainsbury's Kitchen Appliances

I have not had a good on-line shopping

By Mrs Joy Baker (19/04/2009)

I have not had a good on-line shopping experience in this instance.
revieved a call on Friday before delivery to inform me that appliance ordered would not be delivered as out of stock!!! surely one should check avaliabiility of a product before confirming delivery date. My husband had taken time off work so he was avaliable to check appliance as requested on delivery.
The person informing me delivery would not take place was not very helpful and suggested the next delivery date would be Weds - when I explained that I would be at work - she just said Sat would be ok then I ll put you down for next Sat - This date is not as convenient as it would have been today and plans have been changed to accomodate delivery. No compensation was offered for inconvenience.
I wouldn t use this service again - feel it would have been quicker to have replaced my washing machine by going down to a store and picking one up!!

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