TV and Video Direct

We stock all the leading brands and you will find some of the lowest prices on offer in the whole of the U.K. with an after sales service which is the envy of many other online retailers. We are confident that no one can match our combination of low prices and excellent after sales service, and we are certain that after examining our credentials you will have the peace of mind to place your order with us secure in the knowledge you will receive a competitive service second to none.

Average Store Rating.

Overall Rating:
4 out of 5
84% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:4 out of 5

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Review 1,959 of 2,035
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:4.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:2.0 out of 5
  • Recommend Product: No
TV and Video Direct

The order was placed four weeks ago and

By DHUMPHRIES (01/06/2006)

The order was placed four weeks ago and confirmation email stated no money would be taken until ordered was fulfilled. The TV ordered was identified as damaged prior to shipping and therefore not sent, money was taken on that day.
I was informed of this and awaited second delivery which that to was cancelled by TV and Video Direct as "faulty batch" had been received.
I asked for another make and model to be sent at slightly higher price to cover delay and TV specifications. Half promise made to do so but nothing heard for 7 days. Full refund reqquested as delay has enabled me to take advantage of price reductions elsewhere!!
I willawait spend of refund and comment further as I am sure that that to will not be straight forward!!

Reply to reviewer (Merchant use only) (Merchant use only)

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