Superfi Online

Hi-fi chain Superfi operates a successful website in addition to their 8 branches across the UK. With special online pricing deals on hifi separates, AV components and speakers. Superfi UK is a trading name of Eddy’s Nottingham Limited a family business founded in 1929. Superfi has retail outlets in most major UK cities including London, Manchester, Birmingham and Nottingham.

Average Store Rating.

Overall Rating:
3.5 out of 5
60% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:3.5 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3 out of 5

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List of all Superfi Online reviews available. Read what other users think about Superfi Online before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    Their website states: " Every

    Superfi Online By m n (19/03/2007)

    Their website states:
    " Every MONDAY at MIDDAY, we will check our most well stocked lines from across our range and place them here, on offer for a week (or until we sell out), at our LOWEST EVER prices.
    All items listed are GUARANTEED to be available from stock STRAIGHT AWAY, and to be dispatched within ONE WORKING DAY.* " -the capitals are theirs,not mine-

    I ordered something... Read Full Review »

    4 out of 5 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: Yes

    Nice site. Easy to find what you want,

    Superfi Online By perrdl (09/01/2007)

    Nice site. Easy to find what you want, with good prices.

    The delivery time is very poor though, on average it takes 2-3 days to take payment and the goods often take 5-6 working days. Why delivery cannot be within 48 hours if the item is in stock is beyond me??? Customer services are not the best either, I didn't have a reply to any e-mail I sent to them.

    I find its best to price match wit... Read Full Review »

    3 out of 3 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Sales fine, customer service the pits My

    Superfi Online By sue roach (15/09/2006)

    Sales fine, customer service the pits My Yamaha av amp became faulty after ten months Superfi have had it back for over nine weeks still not fixed will not offer replacement product will not give deadline on when it will be ready to return to me, also customer sevice person on holiday for next week and a half no one else will take responsibilty or speak to me regarding this problem, sales staff ar... Read Full Review »

    4 out of 4 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    The ease of ordering and quick delivery

    Superfi Online By Anonymous (19/08/2006)

    The ease of ordering and quick delivery belie the fact that this company does not reply to emails. The goods i ordered were faulty, so i emailed them to let them know and request a replacement. I have to date tried to contact them through various email addresses and forms on their website, but have received no reply. I am now very cross with them and simply want a refund.
    Unless you can guarantee ... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I ordered a Denon Amp from Superfi at

    Superfi Online By Vicki Lomax (11/08/2006)

    I ordered a Denon Amp from Superfi at 2000 on Wednesday night. Amp arrived 1500 on Friday!

    Easy ordering, very competitive prices, excellent service. Would definatly buy from this company again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Good price, good communications - e-mail

    Superfi Online By Mike Davies (18/05/2006)

    Good price, good communications - e-mail within a day to say that one item was on a long lead time. Other items delivered a day earlier than they estimated. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Brill what more can i say.

    Superfi Online By COLIN CROFTY (26/04/2006)

    Brill what more can i say. Read Full Review »

    none of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    good prompt serice, excellent price and

    Superfi Online By Anonymous (20/03/2006)

    good prompt serice, excellent price and delivery, but no real time stock availability means they may not have items in stock... and they dont read (or possibly receive)all messages submitted on the secure track orders system Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Ordered product from SuperFi, promised

    Superfi Online By Anonymous (27/02/2006)

    Ordered product from SuperFi, promised would be in during the following week, then the next,.....
    Would not answer eMail questions re availability or when they would be able to deliver, took ages to respond to eMail at all.
    Another supplier supplied with days ......be careful before using SuperFi, I won't again Read Full Review »

    4 out of 5 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Ordered on Friday, Order details

    Superfi Online By Anonymous (07/08/2005)

    Ordered on Friday, Order details confirmed by email, and price adjusted (down) by Superfi becuase I had omitted to include a single order discount for 2 items (most commendable. Email gave delivery date which was within time scheduled. Can only praise company on efficiency and price. Read Full Review »

    3 out of 4 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

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