Sound and Vision

Sound and Vision Online offers a broad range of discount AV products. For over a decade, Sound & Vision has been at the forefront of specialist, discount AV mail order. Sound and Vision UK aim to offer both convenience and price savings. Their range includes televisions and audio equipment. Sound …and Vision offer product demos in their store located in Farnworth, Bolton, UK. Show details

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Average Store Rating.

Overall Rating:: 3.5 out of 5

70% of users recommended this store

Ease of Ordering:4 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3.5 out of 5

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List of all Sound and Vision reviews available. Read what other users think about Sound and Vision before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 21 - 30 of 141

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I ordered the TV on Wednesday and it was
Sound and Vision By James Barker (29/12/2006)

I ordered the TV on Wednesday and it was delivered by 10.00am on Friday.
TV is perfect.
What more can I say - oh apart from the TV being about £300 cheaper than in the shops Read Full Review »

none of 1 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
ordered a sony 26" lcd cheapest
Sound and Vision By ANTHONY MAHER (28/12/2006)

ordered a sony 26" lcd cheapest around. ordered on tuesday at 4 pm got a phone call at 4.30 to tell me it would be delivered on thursday and it was. what more can you want. a bit of advice to all people if you are ordering a christmas present order in at the end of november or the start of december and you should get your present in time. Read Full Review »

none of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
After-care appalling. 8 weeks after
Sound and Vision By Anonymous (12/12/2006)

After-care appalling. 8 weeks after sending a TV for repair still no delivery. No response to phone calls or emails. Customer care manager very rude and aggresive. Do not deal with these people. Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Charged me £90 to return an unfit JVC
Sound and Vision By Anonymous (22/11/2006)

Charged me £90 to return an unfit JVC DRMH300 DVD/HDD recorder.

I recently bought a JVC DRMH300 HDD/DVD recorder from 'Sound & Vision Online' - bad mistake!

The fan in this unit is so noisy that I could barely hear my TV over it (even when it was in standby).
I phoned them the next day and explained that, being so noisy, it was unfit for the purpose for which I purchased it and I theref... Read Full Review »

7 out of 7 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Superb service. Ordered on Monday and
Sound and Vision By Anonymous (12/10/2006)

Superb service. Ordered on Monday and delivered on Wednesday on time. Would recommend this company everytime Read Full Review »

1 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I would not recommend this company.
Sound and Vision By Jakob Nielsen (04/10/2006)

I would not recommend this company. After having placed my order (a 32" lcd tv) on the website, the order was confirmed in an email. So far so good. The order was placed on a Saturday. Monday I decided to give the company a call since I hadn't received any information about delivery. I called Customer Service and got hold of a very rude guy, who told me that delivery was planned for the f... Read Full Review »

5 out of 5 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: No
Ordered Toshiba LCD TV over a bank
Sound and Vision By Anonymous (04/09/2006)

Ordered Toshiba LCD TV over a bank holiday weekend. Was initially pleasantly surprised by the customer service of ringing me the following day to apologise for lack of stock and was told stock would be in at the end of the week.

I heard nothing and decided to e-mail, but got no reply. I then rang up and spoke to someone else who contradicted what I'd been told and tried to steer me toward a... Read Full Review »

3 out of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
* I visited their website last Friday
Sound and Vision By Stephen Cook (24/08/2006)

* I visited their website last Friday (18/08/06) which informed me that the Topfield TF5800PVR-B was in stock.
* I then phoned their shop/office and was told that was indeed the case and that I would receive delivery the following Tuesday (22/08/06)
* On Tuesday (22/8) I called their shop again and was told that in fact the item was not in stock and was to be delivered to their shop the fol... Read Full Review »

3 out of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
On this web site the same problems with
Sound and Vision By Anonymous (17/08/2006)

On this web site the same problems with this company go back to July 2005. Do Heads of sales for these companies not review these sites? I certainly wish I had read the reviews before working with this company. In this instance cheapest price does not translate into good service. I am envious of all the transactions that appear to have gone well. I strongly recommend that if you do take the plunge... Read Full Review »

3 out of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent very impressed use it all the
Sound and Vision By Katie Ryan (07/08/2006)

Excellent very impressed use it all the time. Would definatly recommend. Purchased through Car dealership excellent service and came with high recommendation. Read Full Review »

none of 1 people found this review helpful
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