Printerinks.com

Inkjet Cartridges suitable for Epson Canon HP and Lexmark Printers. Epson and Canon Compatible Cartridges. FREE next day Delivery. Guaranteed Quality.

Average Store Rating.

Overall Rating:
2.5 out of 5
40% of users recommended this store
  • Ease of Ordering:3 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2.5 out of 5

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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:3.0 out of 5
  • Availability:3.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Printerinks.com

I ordered six cartridges from

By Anonymous (09/04/2008)

I ordered six cartridges from printerinks on 22nd March. When they still hadn't arrived after a week I rang them & was told they would be redispatched. I have yet to receive them oer two weeks after the order.I have tried around 10 times to phone them - each time being on hold for over 10 miniutes but unable to get through.I have tried e-mailing them & can get no response. They are quite happy to take my money & not provide my products. I am so frustrated with them I cannot describe it.My advice would be to order elsewhere.

Reply From PrinterInks

26/10/2009

Dear Customer,

Please accept our humble apologies for the delay you encountered in the order process. I would like to assure you that such delays are not common and have been subject to a full review from our end since their occurance. We have significantly improved our order process and would like the opportunity to serve you once again.

I would urge you to call our Customer Services team on 0800 043 1001 between 9:00 AM and 5:00 PM Monday to Friday for any future orders you wish to place, along with a 10% discount to help restore your faith in the Printerinks brand.

Sincerely

PrinterInks Team

1 out of 1 people found this review helpful

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