Biasco

Biasco is a major company in the kitchen appliance market offering special prices on the world's leading appliance brands. Biasco covers the whole of the UK mainland and includes independent dealers in some areas. The Biasco head office is located in Nazeing. Products are on offer from virtually every kitchen appliance manufacturer. Staff are fully trained by manufacturers. Kitchen design and installation expertise also available.

Average Store Rating.

Overall Rating:: 2 out of 5

26% of users recommended this store

Ease of Ordering:3.5 out of 5
Availability:2 out of 5
On-Time Delivery:2 out of 5
Customer Care:2 out of 5

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List of all Biasco reviews available. Read what other users think about Biasco before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I am also a victim of these scammers.
Biasco By Anonymous (08/01/2009)

I am also a victim of these scammers. They took my payment even if they probably know they're going bust.
What can we all guys do to claim our money back? Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Paid in full with debit card for a Bosch
Biasco By Anonymous (03/01/2009)

Paid in full with debit card for a Bosch dishwasher and still no delivery after two months! After chasing and queuing on phone for over 90 mins, was told choice was not available. Requested full refund and after one month, still waiting for refund.
Do not make the same mistake as us and avoid these people at all cost. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I learnt today that Biasco is now in
Biasco By Anonymous (23/12/2008)

I learnt today that Biasco is now in Administration, I'm not sure when this came into effect. If, like myself, you are an unsatisfied customer who ordered using a Credit Card, you should advise your card company. The appointed Liquidators to clean up the mess are :

Marriotts LLP,
Allan House
10 John Princes Street
London W1G 0AH
Tel: 020 74952348 (Mr Anthony Hyams)
Fax: 020 74952318

Goo... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
i am an electrical retailer in the
Biasco By Anonymous (23/12/2008)

i am an electrical retailer in the northwest and have been told that they have gone into administration at 10am on 23rd december again second time this year!!
biasco are now owned by rtd who i presume have gone bump too..
suggestion used your local independant retailer,the prices may be higher but you get a much better service when things go wrong. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I ordered a cooker hood on the 01.12.08
Biasco By Graham Harrison (15/12/2008)

I ordered a cooker hood on the 01.12.08 and am chasing the order today the 15.12.08 as it was supposed to be delivered within 10 days . I am typing this whilst holding on the phone I have moved up from position 3 to position 1 on the queue list - Time 1 hour 20 mins and still holding . Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
DO NOT ORDER ANYTHING FROM THIS
Biasco By John Hayes (15/12/2008)

DO NOT ORDER ANYTHING FROM THIS STORE.
See the previous reviews.
They take your money, do not deliver the goods when promised, they do not answer their phones, customer service is non existant and when you cancel through sheer frustration they do not refund your money in a timely fashion.
I am still waiting for a refund for a cancellation nearly two weeks ago. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Placed an order for a Neff Built in Gas
Biasco By GREGORY SYME (12/12/2008)

Placed an order for a Neff Built in Gas Hob on the 21st November 2008. Received confirmation that delivery will take place week commencing 1st December 2008. Rang on the 13th December 2008 and they informed me that the product was out of stock untill January. So much for their customer care promise. They certainly do not inform you of progress. Probably, low paid un-interested staff typical of the... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Very disappointed customer, rubbish
Biasco By Anonymous (10/12/2008)

Very disappointed customer, rubbish customer service, do not order anything as it end up costing you money. It seems all they do is take your money, hold it then refund it 6 weeks later once you have to cancel your order due to having no stock. Seems everyone is experiencing the same problem with Biasco. Easy to place order, pay on line, given a estimated delivery date only to then not hear a thin... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
NEVER order from BIASCO N.B. On-line
Biasco By ROSAMUND JORDAN (04/12/2008)

NEVER order from BIASCO
N.B. On-line traders MUST supply goods within 30 days.
I ordered 2 Bosch and one Candy item on 26th October, received an email the same day saying they would be delivered week beginning 3rd November. Rang on 12th November having neither heard nor received anything, only to be told the goods I,d ordered weren't in stock and would be delivered to Biasco week beginning 1st... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I ordered all of my kitchen appliances
Biasco By Anonymous (02/12/2008)

I ordered all of my kitchen appliances from Biasco (which was very easy) based on them saying that all were in stock and would definitely be delivered within 7-10 days, which would have coincided nicely with my new kitchen installation. They took my order and my money but when I called them after 7 days, I found that they were not due to send out my appliances for a further 3 weeks and nobody bot... Read Full Review »

1 out of 1 people found this review helpful
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