COOP Electrical Shop

coopelectricalshop - The Co-operative Group's online electrical business. Competitive prices from the brand you can trust. Free delivery, select your own date. 3 hour time slot confirmed the day before for large items.

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Average Store Rating.

Overall Rating:
4.5 out of 5
90% of users recommended this store
  • Ease of Ordering:5 out of 5
  • Availability:5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4.5 out of 5

Certified Shop

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  • Overall Rating:5.0 out of 5
  • Ease of Ordering:5.0 out of 5
  • Availability:5.0 out of 5
  • On-Time Delivery:5.0 out of 5
  • Customer Care:5.0 out of 5
  • Recommend Product: Yes
COOP Electrical Shop

After having extreamly poor service with

By Rebecca Sherwood (18/01/2009)

After having extreamly poor service with another major electrical retail store, we decided to give Co-op electrical a chance and we have been very pleased with their standard of service.

We ordered the product online in the evening which was easy and simple. The auto-acknowledgement gave me confidence my order went through ok. I received an email confirmation the following day, reconfirming my order details. I received a further reminder email about my order with the delivery date I specified the following day after that.

The text message indicating my approximate 3 hour delivery timeslot was sent to me as promised the day before my delivery.

Amazingly the delivery guys turned up before the end of the indicated time slot. Friendly, polite and helpful.

I would certainly use Co-op again for future purchases. This is the standard of service all companies should be providing.

2 out of 2 people found this review helpful

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