Look Fantastic

Do not use this store! I purchased some GHD hair straightners for my wife this Christmas. Money was taken from my credit card on 3rd of December to pay for the product. By the 15th I was getting worried that they hadn't turned up so went back online to check my delivery status only to find they don't allow you to track the purchase other than by email. So I emailed to their support desk asking where everything was. After checking my bank account I noticed that they had credited back the cost of the product. I have emailed them two more times to find out why they've cancelled my order (I assume that's what they've done, it's hard to tell when they don't stay in contact). Despite their auto email saying they'll get back to me in 2 business hours I still haven't heard a thing after two more emails (they don't list a phone number so I can call them). So it's now the 20th of December, I've heard nothing and have no present for my wife. Lookfantastic they might but their service is terrible.