Digital Direct

With dozens of products added daily and a comprehensive database Digital Direct can offer customers much more than the average electrical e-website. Digital Direct are dedicated to lowering prices without lowering the service and they also provide upgrades and tutorials available to download.

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Average Store Rating.

Overall Rating:: 4 out of 5

84% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:4 out of 5
Customer Care:4 out of 5

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List of all Digital Direct reviews available. Read what other users think about Digital Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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Purchased an item on 26 December 2008.
Digital Direct By Anonymous (29/01/2009)

Purchased an item on 26 December 2008. Waited for delivery and had to ring up on the 5 January 2009, and was told the item was out of stock, so I will have to wait. Waited, and waited while checking the website everyday to see if the DVD player was in stock. On the 27 January 2009, they had the dvd player i wanted in stock, so I emailed to find out when they were going to send my order out. Was to... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
I wasn't very happy with the whole
Digital Direct By Anonymous (20/01/2009)

I wasn't very happy with the whole process of dealing with Digital Direct.

Ordered a new TV for Christmas and they promised Christmas delivery (which they confirmed on the phone 5 days before) never happened I cancelled my order in the hope of getting it somewhere else in time.

Customer services where obviously not as happy dealing with a cancelled order than they were with taking a new ord... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Awful awful awful service. bunch of
Digital Direct By Yomi Akiwumi (20/12/2008)

Awful awful awful service. bunch of cowboys who simply don't care once they've got your cash - I was sold a LCD TV and surround sound system they didn't have in stock, was then promised saturday delivery twice, waited in on my precious Saturday twice and nothing turned up twice - rubbish. Very hasty with promises over the phone they have no intention of keeping. Snake oil salesmen. Avo... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
I just don't like companies who feel
Digital Direct By Anonymous (17/12/2008)

I just don't like companies who feel they can ignore emails -sent two to customer services with no response - heard nothing for days so when phoned got answer of could be this week could be next? - they need to give some better customer service and stop chasing awards -

I would not buy from them again and I haven't received my order yet - 7 days - I would seriously be happy to pay more a... Read Full Review »
- Overall Rating:2.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
I have had no problems with this
Digital Direct By Mike Stuart (12/11/2008)

I have had no problems with this retailer, I have used them loads of times. It would seem that the two bad reviews prior to this have been unlucky or overly picky, in my opinion. In over 8 years of dealing with them, I have not had a single problem and always found them helpful. My advise, 'don't spit your dummy out' your not in America ! Read Full Review »
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
PLEASE!!take my advice don,t go anywhere
Digital Direct By Anonymous (14/08/2008)

PLEASE!!take my advice don,t go anywhere near them!customer service treat you like your a criminal!rude and unco-operative seem to be the way they operate goanywhere but there! Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Ordered my new screen and it arrived
Digital Direct By Anonymous (17/06/2008)

Ordered my new screen and it arrived exactly when they said it would, I guess its only the
people who have had stock or delivery problems that leave poor reviews (don't buy mail order in future). Keep up the good work DD. :) Read Full Review »
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
It may be worth considering other
Digital Direct By David Sunderland (15/04/2008)

It may be worth considering other companies than Digital Direct. They are not the cheapest but I chose them as the reviews were good. All would have been fine if my LG Plasma TV had not gone faulty. They were not interested in doing anything about it and would only refer me to LG who are a dreadful company to deal with. Very rude and unhelpful and poor quality product. Digital Direct finally sorte... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Good price and easy to order....be
Digital Direct By Anonymous (15/04/2008)

Good price and easy to order....be warned though, they don't notify you when the delivery is going to be!!, was given no date, then when I rang the delivery people three days after the order,I was told it was on the van!!...but not with them tho, with another company, if it wasn't for the helpful lady on the phone I wouldn't have known.
Unfortunately after rushing home I found a delive... Read Full Review »

1 out of 1 people found this review helpful
- Overall Rating:3.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
PLEASE DO YOURSELVES A FAVOUR - DO NOT
Digital Direct By Anonymous (15/04/2008)

PLEASE DO YOURSELVES A FAVOUR - DO NOT USE DIGITAL DIRECT!!!
Product said it was 'In stock' only for sales team to ring & say they were awaiting delivery. A week later a member of the sales staff called again to say it would be delivered Fri morning, but when it didnt arrive we phoned up to have a rude male member of staff say 'Dont know who you spoke to but it will be delivered on Mon... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)

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