Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:
4.5 out of 5
92% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    After an initial supply problem and a

    Hughes Direct By Mr David Sleeman (12/09/2009)

    After an initial supply problem and a stalled delivery the transaction was completed amicably Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    web site said INSTOCK wanted swift

    Hughes Direct By Mr Barry Kirkland (12/09/2009)

    web site said INSTOCK wanted swift delivery as paid £25 for delivery.... called next day to arrange and was told 7-14 days as not in stock and having to buy from manufacturer......aaaarrrrrrrgggggghhhhh !!! cancelled order

    thanks for wasting my time hughes direct Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    said it was in stock. took my money.

    Hughes Direct By Mrs Sonia Dutson (12/09/2009)

    said it was in stock. took my money. then told me it was not in stock and you would call within three days. no call and product just arrived. what would have happened if i had not been home or had purchashed another product due to the misinformation you provided? Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    Late delivery, pieces of the washer

    Hughes Direct By Mr John Bolan (08/09/2009)

    Late delivery, pieces of the washer underframe not left with us, however, these were unnecessary but might have been vital during installation.
    The delivery men were very pleasant after a long day s work. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Overall Rating: Very Good

    Hughes Direct By Ms Janine Shalev (08/09/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    Poor delivery service from City Link

    Hughes Direct By Anonymous (08/09/2009)

    Poor delivery service from City Link should have been delivered Thursday, waited in all day Thursday & Friday ended up having to pick it up from Citylink depot on the Saturday myself Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    very good service excellent pricing and

    Hughes Direct By Mr Jeff Hill (05/09/2009)

    very good service excellent pricing and delivery Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Keenly priced product which arrived on

    Hughes Direct By Mr Raymond Thomas (05/09/2009)

    Keenly priced product which arrived on time on the day promised and in excellent condition. Will certainly use Hughes Direct for any future purchases. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Customer care is very difficult when the

    Hughes Direct By Mr Anthony Marples (01/09/2009)

    Customer care is very difficult when the purchase was less than 5 days ago. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Dr Stephen N Hilton (01/09/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

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