Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:
4.5 out of 5
92% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I bought a washing machine. Hughes will

    Hughes Direct By Mr David Westgarth (09/10/2008)

    I bought a washing machine. Hughes will not deliver to an upstairs flat without modern lift, but did not make the condition prior to purchase, although I enquired about the point. If your delivery requirements are straightforward (ground floor or modern lift), I recommend Hughes; otherwise, if you use Hughes be prepared to pay a third party for delivery from ground floor to ultimate destination.
    ... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    EXCELLENT SERVICE, GOODS SENT BY RETURN

    Hughes Direct By Mr Ronald Wood (09/10/2008)

    EXCELLENT SERVICE, GOODS SENT BY RETURN POST, I WOULD USE AGAIN. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Very pleased with such a quick efficient

    Hughes Direct By Mrs Sheelagh Eccleston (09/10/2008)

    Very pleased with such a quick efficient service - it only took 2 days to reach me and arrived exactly on the promised day. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered the cooker on or around 15 Sep

    Hughes Direct By Mr Ronald Burn (02/10/2008)

    I ordered the cooker on or around 15 Sep on the understanding that it was available for immediate delivery. A delivery date of 26 Sep was requested - followed a few days after the order and taking my money that the cooker was unavailable and earliest date would be 2 Oct. This has now been followed by a letter from Zanussi(Electrolux) tha the earliest date is now 13 Oct! I have paid a lot of mon... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    The easiest transaction I have made by

    Hughes Direct By Mr Richard Burdge (02/10/2008)

    The easiest transaction I have made by internet. Most impressed. Will certainly use again, highly recommended. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    They use Citylink which requires an all

    Hughes Direct By Mrs Guylaine Despoux (02/10/2008)

    They use Citylink which requires an all day delivery slot. Not convenient at all. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    I ordered a Meile washing machine, but

    Hughes Direct By Mrs Rita Hayward (29/09/2008)

    I ordered a Meile washing machine, but the next day my old machine was fixed so I no longer needed a new one. I e mailed Hughes direct to cancel my order and they e mailed me to let me know they were looking into my cancellation. The next day they e mailed me to let me know that they had cancelled the order and credited my card. I felt that they had given me excellent service without messing me ar... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    I thought the logging in and Q&A form

    Hughes Direct By Mr Michael Hughes (29/09/2008)

    I thought the logging in and Q&A form filling was a bit tedious, but that apart no complaints. Delivery schedule was quick and the order arrived bang on time.MH, Warwickshire. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    After ordering I was contacted by Hughes

    Hughes Direct By Mr Stephen Mcarthur (22/09/2008)

    After ordering I was contacted by Hughes Direct to confirm the Delivery Date. On the Day of delivery, I was called with 2 hours notice of the Washing Maching arriving. The delivery men were very helpful. I have absolutely no complaints. Ps... The Washing Machine works great too !. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    I have not yet unpacked the freezer, so

    Hughes Direct By Mrs Yvonne Odell (22/09/2008)

    I have not yet unpacked the freezer, so cannot comment about customer care. I was very satisfied with everything else. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

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