Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:: 4.5 out of 5

92% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4.5 out of 5
On-Time Delivery:4.5 out of 5
Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Hughes prices for our washing machine
Hughes Direct By Mr M Keith Walton (26/09/2009)

Hughes prices for our washing machine was one of the lowest, with the machine in stock, which was more than other suppliers could offer. Once ordered, a choice of days was offered for delivery. We ordered on a Friday evening: first possible day for delivery was the next Wednesday, which was fine. Text messages alerted us the day before to the likely delivery time slot, and the driver phoned abo... Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Arranged delivery for between 0700 and
Hughes Direct By Miss Susan Duguid (22/09/2009)

Arranged delivery for between 0700 and 1300. Received call at 0730 to say that Company were collecting old machine but they didn t have new one. Received phone call from Hughes at 1200 to say that machine was "lost". No others in stock. Look for a new one or a refund (in 3 days).

No apology, I had to phone them for confirmation.

General impression was that my business did not matter. Read Full Review »

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- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Overall Rating: Excellent
Hughes Direct By Mr Timothy Lloyd (22/09/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent site and very easy to
Hughes Direct By Mrs Sonja Mclellan (16/09/2009)

Excellent site and very easy to use.Delivery man contacted us 10 minutes before arriving - very helpful. Would definitely recommend and use Hughes direct again. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
First class service from ordering to
Hughes Direct By Mr Michael Brady (16/09/2009)

First class service from ordering to delivery.

The delivery man even called through appx 20 mins before he arrived to let us know he was close by. Read Full Review »

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- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Easy to order with clear options for
Hughes Direct By Mr Peter Riding (16/09/2009)

Easy to order with clear options for delivery. Received an email two days before delivery narrowing the time down to a six hour block in the afternoon. Overall, very good. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Overall Rating: Very Good
Hughes Direct By Mr. Dilwyn Byles (16/09/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
on time good price will use again
Hughes Direct By Mr Vincent Richer (16/09/2009)

on time good price will use again Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
After an initial supply problem and a
Hughes Direct By Mr David Sleeman (12/09/2009)

After an initial supply problem and a stalled delivery the transaction was completed amicably Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
web site said INSTOCK wanted swift
Hughes Direct By Mr Barry Kirkland (12/09/2009)

web site said INSTOCK wanted swift delivery as paid £25 for delivery.... called next day to arrange and was told 7-14 days as not in stock and having to buy from manufacturer......aaaarrrrrrrgggggghhhhh !!! cancelled order

thanks for wasting my time hughes direct Read Full Review »

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