Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:
4.5 out of 5
92% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: Yes

    Delivery was made as expected but I had

    Hughes Direct By Mrs Sarah Tayton (05/02/2009)

    Delivery was made as expected but I had difficulty getting through to Hughes Direct on the phone number they provided. It was either engaged or went through to answer machine consistently. Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    I would recommend the company for cost

    Hughes Direct By Miss Mandi Trout (05/02/2009)

    I would recommend the company for cost but I would also say don t expect delivery when website says it will. I only placed this order with this company because the delivery was stated as within my 2 week holiday this is not actually going to happen! Unfortunately as a single parent I now have to lie to my employer and my childcare provider so that I can be at home to accept the item on a differe... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: Yes

    Arrived with a damaged side panel,

    Hughes Direct By Mr Colin Morris (29/12/2008)

    Arrived with a damaged side panel, reported to them, could not offer a replacement for a couple of weeks, asked me to send pictures of damage? Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    I was charged 5.00 Pounds for delivery,

    Hughes Direct By Mr Philip Bleckly (25/12/2008)

    I was charged 5.00 Pounds for delivery, not 3.75. It would have been nice if we had a choice of am or pm for delivery. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I have bought from Hughes a few times

    Hughes Direct By Mr Michael Edmonds (25/12/2008)

    I have bought from Hughes a few times before.

    One time I had a problem with a faulty PVR and when I spoke to the technical guy at Hughes was both clued up and helpful, and we quickly received a replacement unit.

    So when they appeared as one of the cheapest for the new washing machine I was happy to use them again.

    and once more we get excellent service. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Overall Rating: Good

    Hughes Direct By Mr William Stewart Sloan (25/12/2008)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    I had no need to call customer care for

    Hughes Direct By Mr Gianpaolo Ribero (22/12/2008)

    I had no need to call customer care for now Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Anonymous (22/12/2008)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Came on the day expected, however they

    Hughes Direct By Mrs Sonya Kinsey (22/12/2008)

    Came on the day expected, however they do not give a time slot which can be inconvenient for most people, have been used to morning or afternoon option from other suppliers. Efficient delivery men, appliance excellent. Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    order came in 2 parts on 2onsec. days.

    Hughes Direct By Mr Alun Robson (18/12/2008)

    order came in 2 parts on 2onsec. days. inconvenient.otherwise fine.havent opened yey-xmas present for mum. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

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