Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:
4.5 out of 5
92% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Had to wait quite a time for delivery

    Hughes Direct By Mr K Roberts (08/03/2009)

    Had to wait quite a time for delivery and even then there was confusion between Hughes Direct and Bosch about the "delivery to customer" date. The overall problem may have been down to Bosch not having stock in the UK and Bosch doing the actual delivery service direct ... but it was Hughes we ordered from.
    Customer care service from Hughes (and Bosch) was very good+polite and eventually we receive... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Anonymous (08/03/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Overall Rating: Very Good

    Hughes Direct By Mrs Alisonjane Haddow (08/03/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    the delivery men were very helpful

    Hughes Direct By Mr Peter Deighton (08/03/2009)

    the delivery men were very helpful Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Easy to order and generally good

    Hughes Direct By Mr Cyrus Brooks (08/03/2009)

    Easy to order and generally good customer service, however, delivery was 2 days later than the estimated delivery Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Apart from the annoyance of waiting in

    Hughes Direct By Miss Kate Bedford (04/03/2009)

    Apart from the annoyance of waiting in all day for the item to arrive at 17.05 when I would ve been home from work had I gone in, this was a smooth transaction Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Mrs Susan Billinge (04/03/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: No

    Overall Rating: Very Good

    Hughes Direct By Anonymous (04/03/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Mr John Hughes (04/03/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: Yes

    Un fortunately the dishwasher had a

    Hughes Direct By Mr David Westoby (04/03/2009)

    Un fortunately the dishwasher had a faulty leg and could not be installed upon delivery. I await an engineer today. Read Full Review »

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