Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:: 4.5 out of 5

92% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4.5 out of 5
On-Time Delivery:4.5 out of 5
Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Easy transaction. Good comms. Great
Hughes Direct By Mr Tony Casey (20/07/2009)

Easy transaction. Good comms. Great value. Recommend this seller Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Overall Rating: Very Good
Hughes Direct By Mrs Sandra Fieldman (20/07/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
i had placed my order, but they are out
Hughes Direct By Mrs Teresa Cornhill (20/07/2009)

i had placed my order, but they are out of stock and are still waiting for contact from them on a delivery date. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Overall Rating: Excellent
Hughes Direct By Mrs Deborah Wright (20/07/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Overall Rating: Very Good
Hughes Direct By Mr Trevor Gough (20/07/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Overall Rating: Poor
Hughes Direct By Mr Guido Segala (20/07/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: No
I ordered goods from this merchant as
Hughes Direct By Anonymous (20/07/2009)

I ordered goods from this merchant as they were showing item to be in stock - 14 days later and I have had to call to find out whats happening and been told the item is out of stock!
It would have been mice to have been kept informed and even nicer if the website showed accurate information Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I am writing this review after speaking
Hughes Direct By Anonymous (17/07/2009)

I am writing this review after speaking with Hughes Direct about a delivery I had expected today.

Upon placing an order to replace a broken down fridge freezer I was asked for my preferred delivery date. I then had a phone call confirming that although stock was not held by Hughes, Hotpoint should be delivering direct on this particular date. Obvoiusly I stayed at home to take delivery, but dec... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
When order was placed i was told that
Hughes Direct By Anonymous (17/07/2009)

When order was placed i was told that item was in stock only to be called the follwing week to be told it was out of stock so would be getting it later than expected.
But at least i was kept informed Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Re customer care, difficult to assess as
Hughes Direct By Dr David Casemore (17/07/2009)

Re customer care, difficult to assess as no direct contact but happy with service provided. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)