Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:
4.5 out of 5
92% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Dr Sarah Reid (24/07/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I could have purchased the fridge

    Hughes Direct By Anonymous (24/07/2009)

    I could have purchased the fridge freezer slightly cheaper elsewhere, however I ve used Hughes direct before and found them very reliable.
    After placing my order I telephoned the call centre and was answered straight away by a person without having to dial several options first.
    They gave me a call on the morning of delivery to provide me with an estimated time for arrival, and they arrived ahead ... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Easy transaction. Good comms. Great

    Hughes Direct By Mr Tony Casey (20/07/2009)

    Easy transaction. Good comms. Great value. Recommend this seller Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Overall Rating: Very Good

    Hughes Direct By Mrs Sandra Fieldman (20/07/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    i had placed my order, but they are out

    Hughes Direct By Mrs Teresa Cornhill (20/07/2009)

    i had placed my order, but they are out of stock and are still waiting for contact from them on a delivery date. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Hughes Direct By Mrs Deborah Wright (20/07/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Overall Rating: Very Good

    Hughes Direct By Mr Trevor Gough (20/07/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Overall Rating: Poor

    Hughes Direct By Mr Guido Segala (20/07/2009)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    I ordered goods from this merchant as

    Hughes Direct By Anonymous (20/07/2009)

    I ordered goods from this merchant as they were showing item to be in stock - 14 days later and I have had to call to find out whats happening and been told the item is out of stock!
    It would have been mice to have been kept informed and even nicer if the website showed accurate information Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I am writing this review after speaking

    Hughes Direct By Anonymous (17/07/2009)

    I am writing this review after speaking with Hughes Direct about a delivery I had expected today.

    Upon placing an order to replace a broken down fridge freezer I was asked for my preferred delivery date. I then had a phone call confirming that although stock was not held by Hughes, Hotpoint should be delivering direct on this particular date. Obvoiusly I stayed at home to take delivery, but dec... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

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