Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:: 4.5 out of 5

92% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4.5 out of 5
On-Time Delivery:4.5 out of 5
Customer Care:4 out of 5

Most Popular Categories at Hughes Direct

About these search results

* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 1 - 10 of 500

Would you like to write your own review ? Write a review

- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
FIRST CLASS SERVICE ALL ALONG THE LINE
Hughes Direct By Mr Jim Winstone (31/10/2009)

FIRST CLASS SERVICE ALL ALONG THE LINE Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Very satisfied with service and fact
Hughes Direct By Mr John V Hillier (27/10/2009)

Very satisfied with service and fact that it was recommended by Which magazine Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
These comments seem odd but the reason
Hughes Direct By Mr Peter Blundell (27/10/2009)

These comments seem odd but the reason is that Hughes phoned us the day after ordering to say that the item was not in stock and may not be for some weeks.

The following day we had a call from Hotpoint in Peterborough asking if delivery in two days time would be ok ?
We received a txt about delivery time within 3 hour period and this was fine.

So low marks for Hughes and high marks for Hotpoint. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Overall Rating: Excellent
Hughes Direct By Dr Jennie Guise (27/10/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: Yes
Hughes Direct performance was completely
Hughes Direct By Anonymous (27/10/2009)

Hughes Direct performance was completely different on the two items I ordered. A Bosch washing machine was delivered on time and completely satisfactorily, but there was a Miele freezer on the same order and I expected it to be delivered at the same time. The delivery driver didn t know anything about it, but after checking with his head office I was told it was coming direct from the manufactur... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
no problems in ordering or delivery
Hughes Direct By Mr Donald Evans (24/10/2009)

no problems in ordering or delivery everything was made easy and done efficiently Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Overall Rating: Excellent
Hughes Direct By Anonymous (24/10/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Very simple to order the phone I wanted.
Hughes Direct By Mrs Alison Jolly (24/10/2009)

Very simple to order the phone I wanted. All details very clear. Disappointed that a Saturday delivery & also a specific delivery slot wasn t available. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
First class service. Text to confirm
Hughes Direct By Mrs Julie Kelly (24/10/2009)

First class service. Text to confirm delivery date and time. Arrived when expected. Very helpful in removing old machine and bringing in new one. Highly recommended. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: No
Overall Rating: Excellent
Hughes Direct By Anonymous (24/10/2009)
Reply to reviewer (Merchant use only) (Merchant use only)