Hughes Direct

Hughes Direct offers a range of electronics and household appliances. The site is very well designed with easy navigation, detailed descriptions, vivid images and extended warranties available.

Average Store Rating.

Overall Rating:: 4.5 out of 5

92% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4.5 out of 5
On-Time Delivery:4.5 out of 5
Customer Care:4 out of 5

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* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Hughes Direct reviews available. Read what other users think about Hughes Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Overall Rating: Very Good
Hughes Direct By Mrs Christine Rickard (11/11/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Overall Rating: Excellent
Hughes Direct By Mr Hemant Maisuria (11/11/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
This merchant offered a very competitive
Hughes Direct By Mr James Cotton (07/11/2009)

This merchant offered a very competitive price as well as speedy delivery. When delivered the delivery men took away all the packaging and left the machine close to the position in which it was due to be installed.
J.C Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Overall Rating: Very Good
Hughes Direct By Mrs Jane Mulrainey (03/11/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
FIRST CLASS SERVICE ALL ALONG THE LINE
Hughes Direct By Mr Jim Winstone (31/10/2009)

FIRST CLASS SERVICE ALL ALONG THE LINE Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Very satisfied with service and fact
Hughes Direct By Mr John V Hillier (27/10/2009)

Very satisfied with service and fact that it was recommended by Which magazine Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
These comments seem odd but the reason
Hughes Direct By Mr Peter Blundell (27/10/2009)

These comments seem odd but the reason is that Hughes phoned us the day after ordering to say that the item was not in stock and may not be for some weeks.

The following day we had a call from Hotpoint in Peterborough asking if delivery in two days time would be ok ?
We received a txt about delivery time within 3 hour period and this was fine.

So low marks for Hughes and high marks for Hotpoint. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Overall Rating: Excellent
Hughes Direct By Dr Jennie Guise (27/10/2009)
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: Yes
Hughes Direct performance was completely
Hughes Direct By Anonymous (27/10/2009)

Hughes Direct performance was completely different on the two items I ordered. A Bosch washing machine was delivered on time and completely satisfactorily, but there was a Miele freezer on the same order and I expected it to be delivered at the same time. The delivery driver didn t know anything about it, but after checking with his head office I was told it was coming direct from the manufactur... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
no problems in ordering or delivery
Hughes Direct By Mr Donald Evans (24/10/2009)

no problems in ordering or delivery everything was made easy and done efficiently Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)