XL Shop

Average Store Rating.

Overall Rating:
4 out of 5
83% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

Certified Shop

List of all XL Shop reviews available. Read what other users think about XL Shop before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    XL Shop By Customer (17/09/2007)

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    XL Shop By Customer (17/09/2007)

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    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    XL Shop By Customer (17/09/2007)

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    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    Stock not available when ready to ship.

    XL Shop By Anonymous (17/09/2007)

    Stock not available when ready to ship. Going on holiday had to cancel order.Price shown excellent. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Ordered xd-picture card on 3/09/07 and

    XL Shop By Anonymous (17/09/2007)

    Ordered xd-picture card on 3/09/07 and as of 14/09/07 the item still registered as a back order (i.e. out of stock). Cancelled the order due to the fact that item would probably not reach me before my planned holiday on 21/09/07. Had allowed plenty of time for postal delays, etc, but now am left with no xd-picture card for impending holiday, and have very little time left to source a replacement. ... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    easy to purchase item still yet to

    XL Shop By Customer (17/09/2007)

    easy to purchase item still yet to recive it though after two weeks of waiting little to say i am not impressed by this matter. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Selling items they do not have in stock,

    XL Shop By Customer (17/09/2007)

    Selling items they do not have in stock, they do not contact you to say out of stock. Poor Customer care. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    In the end I had to cancel this order

    XL Shop By Customer (17/09/2007)

    In the end I had to cancel this order with XL Shop. It all seemed to be a smooth transcation at the beginning and I received an email confirmation of my order. After a few days I emailed to track my order delivery date and over 24 hours later they replied (rather bluntly) to tell me that my order could not be found. As I had the order number I emailed them back with the confirmation and details. T... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Fantastic service and prompt

    XL Shop By Customer (17/09/2007)

    Fantastic service and prompt dispatch. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    XL Shop By Customer (17/09/2007)

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    Reply to reviewer (Merchant use only) (Merchant use only)

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