Whitebox Europe Ltd

Whitebox offers a range of Washing Machines, Dishwashers and Dryers with all the top brands. The site is designed with navigation focusing on the frames on the left. They offer free delivery within the UK, go on you might even find a bargain!

Average Store Rating.

Overall Rating:: 3.5 out of 5

66% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3.5 out of 5

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List of all Whitebox Europe Ltd reviews available. Read what other users think about Whitebox Europe Ltd before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent. By far the cheapest for my
Whitebox Europe Ltd By BrianJarvis_98 (18/05/2007)

Excellent. By far the cheapest for my washing machine by a long way.
Payment taken after machine delivered, even follow up call to make sure all is well.
Delivery was by hotpoint direct, who were awful and inflexible- Mon-Fri only and can only book for the current week, but this was Hotpoint and not Whitebox.
Whitebox for their part were excellent, would definitely use again without hesitation Read Full Review »

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: Yes
I WOULD RECOMMEND THIS STORE TO ANYBODY,
Whitebox Europe Ltd By mary milligan (14/04/2007)

I WOULD RECOMMEND THIS STORE TO ANYBODY, ESPECIALLY IF YOU LIVE IN NORTHERN IRELAND. THE FREE P+P IS APPLICABLE HERE AND MY ORDER WAS VERY QUICK, PLACED IT ON THURS TEATIME, WHITEBOX RANG FIRST THING NEXT MORNING TO SAY HOTPOINT WOULD BE IN TOUCH AND SURE ENOUGH THEY RANG ME ON MONDAY TO SAY THE MACHINE WOULD BE DELIVERED ON THURSDAY. THAT'S ONE WEEK FROM PLACING THE ORDER!!!! CHEAPEST PRICE A... Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
I ordered my item on the 31st of
Whitebox Europe Ltd By Marie-Claire Hopkin (04/01/2007)

I ordered my item on the 31st of December - made a big mistake and ordered two of them! I managed to speak to someone on the 2nd of January, who cancelled one of the orders for me. The item arrived on the 4th January, faster than I had expected. I am very pleased with the service I have received from this company. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
you cannot choose a delivery date. The
Whitebox Europe Ltd By carina wood (16/12/2006)

you cannot choose a delivery date. The funds were taken out of my account even when i cancelled my order. When I e-mailed about it I got a one word e-mail. Then no response. Still waiting for funds to be returned to me Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Very Good - They were several pounds
Whitebox Europe Ltd By Keith Raider (01/12/2006)

Very Good - They were several pounds cheaper than anyone else we could find. We ordered a Fridge and a Freezer on a Sunday, later that day got a telephone call to say they were arriving Wednesday which they did.
Thanks a lot Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Whitebox is the worst on-line store I
Whitebox Europe Ltd By Anonymous (15/11/2006)

Whitebox is the worst on-line store I have ever dealt with.
After accepting payment for an order they were unable to deliver. A refund was allegedly made but did not appear.Phone calls went largely unanswered as did emails.
Threats of civil action failed to get a response.
In the end credit card company refunded.
Don't bother with them. Read Full Review »

3 out of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Brilliant,exactly what was ordered,very
Whitebox Europe Ltd By karen darrock (31/10/2006)

Brilliant,exactly what was ordered,very prompt delivery date and time,DOES EXACTLY WHAT IT SAY'S ON THE TIN. !!! would definately use this store again. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I recently have moved into my new place
Whitebox Europe Ltd By Anonymous (26/10/2006)

I recently have moved into my new place and decided to order new appliances for my kithcen and felt it was easier to order on-line. I ordered a dishwasher, fridge/freezer, washer and a tumble dryer, all from whitebox. The company kept me updated at all times with stock movement and availability. I was also able to specify which date I wanted the goods to be delivered, which coincided with my move ... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Despite having a couple of bad reviews,
Whitebox Europe Ltd By Anonymous (26/10/2006)

Despite having a couple of bad reviews, I went for Whitebox because it had a very good price and an excellent website. I found the service to be fine, the delivery was when they said it would be and the delivery men were polite and tidied up after themselves, very unusual!! Would certainly go to Whitebox again. Read Full Review »

none of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
DO NOT USE THESE PEOPLE! They will not
Whitebox Europe Ltd By Steven Curry (24/10/2006)

DO NOT USE THESE PEOPLE! They will not process your order properly, delivery on promises (especially return phone calls!) or even give you a modicum of respect as a paying customer, even if its an emergency! Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)