Whitebox Europe Ltd

Whitebox offers a range of Washing Machines, Dishwashers and Dryers with all the top brands. The site is designed with navigation focusing on the frames on the left. They offer free delivery within the UK, go on you might even find a bargain!

Average Store Rating.

Overall Rating:
3.5 out of 5
66% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

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List of all Whitebox Europe Ltd reviews available. Read what other users think about Whitebox Europe Ltd before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 21 of 38
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:5.0 out of 5
  • Availability:2.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Whitebox Europe Ltd

I have recently placed an order with

By Anonymous (03/09/2007)

I have recently placed an order with Whitebox for a Hotpoint Aqualtis washing machine. The main reason for placing my order with Whitebox was the promise on the website of a Tuesday delivery (when I placed my order the previous Thursday) and the positive reviews on the Kelkoo website regarding the service that previous Whitebox customers had received. Oh how wrong I was!!!

I received a phone call the morning after my order had been placed advising that I 'should' receive my washing machine within the next 10 working days (not 3 as promised on the website!). I was also advised that someone would call me within the next 48 hours to confirm delivery. 48 hours have passed and no call!

Upon chasing Whitebox I have been advised that the product is out of stock and that they can not tell me when I will be given a delivery date let alone receive my washing machine. Not the three day turnaround promised before I parted with my money!!

I would not recommend Whitebox if you require your product urgently or expect to receive an informed and efficient level of customer service!

Unfortunately I am still waiting.........

6 out of 6 people found this review helpful

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