Appliance World UK Ltd

Appliance World are one of the UK’s most respected independent appliance retailers with over 20 years experience supplying brands including Neff, Bosch, Siemens, AEG, Electrolux, Zanussi, Smeg, Britannia, Baumatic and De Dietrich. Whether you require a replacement oven, hob, hood, dishwasher or fridge or a full kitchen of appliances, they will help you make an informed choice. The site is well designed and offers FREE delivery on orders over £250

Average Store Rating.

Overall Rating:
4 out of 5
80% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

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Appliance World UK Ltd

Whilst we endeavour on all ocassions to

By Appliance World Ltd (11/05/2007)

Whilst we endeavour on all ocassions to deliver perfect machines, unfortunately we are unable to test them prior to going out. We offered to send an engineer out as is standard practise in our industry to ensure it had been fitted correctly and to resolve the issue with the minimum inconvenience to the customer.

We then did indeed offer an alternative machine which was of higher spec in all respects other than one element of the efficiency standard. We did collect the machine as per his request prior to him going to work so as not to inconvenience him and the tracker on our vans clearly shows this was later than 5am.

Finally, any delay in refund related to us awaiting an invoice for the fitting costs he demanded. At all times, customer service is our foremost concern and it is disappointing when despite all attempts, we are unable to assist certain customers.

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