WHSmith

WHSmith.co.uk offers quick and easy access to Books, DVDs, Music, Video Games, Magazines, Stationery and much more. Get your order delivered to any UK address of your choice or free to your local WHSmith store. So shop at WHSmith.co.uk for everyday low prices and choose from every British book in print, over 35,000 DVDs and Videos and more than 100,000 CDs. What's more you can take advantage of Free post and packaging when you request your order to be delivered to your local WHSmith high street store.

Average Store Rating.

Overall Rating:
3 out of 5
40% of users recommended this store
  • Ease of Ordering:3.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3 out of 5
  • Customer Care:3 out of 5

List of all WHSmith reviews available. Read what other users think about WHSmith before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 0 of 12
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:5.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:2.0 out of 5
  • Recommend Product: No
WHSmith

I ordered a book because it was quite a

By Gerhard Bissell (21/05/2006)

I ordered a book because it was quite a bit cheaper than anywhere else. Great! - not so. WHS apparently tried to get it but not much happened. I wasn't desperate to get it fast, but after a few weeks I thought I better email them asking what's going on.
They replied confirming that they're still trying to get the book. After 2 months of delay, I finally received an automated email that the order was cancelled because that's the general policy they follow if an article doesn't come in by then. What a waste of time!

But guess what: the same book is still on their website - but for nearly double the price I ordered it for... Is that a coincidence or did they just not want to own up to the fact that they got the price wrong and messed up???

3 out of 4 people found this review helpful

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