WHSmith

WHSmith.co.uk offers quick and easy access to Books, DVDs, Music, Video Games, Magazines, Stationery and much more. Get your order delivered to any UK address of your choice or free to your local WHSmith store. So shop at WHSmith.co.uk for everyday low prices and choose from every British book in print, over 35,000 DVDs and Videos and more than 100,000 CDs. What's more you can take advantage of Free post and packaging when you request your order to be delivered to your local WHSmith high street store.

Average Store Rating.

Overall Rating:: 3 out of 5

40% of users recommended this store

Ease of Ordering:3.5 out of 5
Availability:4 out of 5
On-Time Delivery:3 out of 5
Customer Care:3 out of 5

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* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all WHSmith reviews available. Read what other users think about WHSmith before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 1 - 10 of 22

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- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Brought magazine subscription but on
WHSmith By Thomas Putman (11/08/2009)

Brought magazine subscription but on delivery found the subscription was for only 6 months. Not stated anywhere on website and customer services were not interested, only offered return and website correction. Poor service left me feeling I had been sold the wrong product. Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I ordered a birthday present for my
WHSmith By Jan Shaw (16/12/2008)

I ordered a birthday present for my daughter on 25th November. It has now turned into a Christmas present, but still has not arrived at the shop where I requested it to be delivered. I have sent lots of emails, visited the shop, phoned the help line and get lots of different explanations. I know that there have been problems with the suppliers, but I am being told that my delivery should be on its... Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I have ordered three times through this
WHSmith By Anonymous (09/06/2007)

I have ordered three times through this site and have always been really happy with their service and competitive pricing. Delivery to the store is a great option. Read Full Review »

3 out of 3 people found this review helpful
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- Overall Rating:2.0 out of 5
- Ease of Ordering:0.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
Pricing on Kelkoo incorrect. Price
WHSmith By Dave Patterson (05/02/2007)

Pricing on Kelkoo incorrect. Price indicated as being postage and packaging free, but when you get to site that refers to store delivery only. Read Full Review »

4 out of 6 people found this review helpful
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- Overall Rating:3.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
The store is always excellent but when i
WHSmith By Anonymous (30/01/2007)

The store is always excellent but when i went to the store to purchase, 'Humble Pie' By Gordan Ramsay, they obviously didn't do their homework. It was cheaper in about 5 other shops that were selling it.

As to the book, definately an excellent buy :) Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Im sure on larger branches its fine but
WHSmith By Anonymous (19/01/2007)

Im sure on larger branches its fine but at our local branch I've had lost of problems with books not beeing kept, money taken twice and books never arriving Read Full Review »

2 out of 6 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Have ordered a few times from the
WHSmith By Anonymous (09/11/2006)

Have ordered a few times from the WHSmith web site and never had any problems. Read Full Review »

4 out of 5 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Service is excellent as well as the book
WHSmith By Anonymous (12/10/2006)

Service is excellent as well as the book contents.. Read Full Review »

2 out of 2 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I ordered this book late on Sunday night
WHSmith By Anonymous (22/08/2006)

I ordered this book late on Sunday night and was amazed to receive it on my doorstep (very carefully packed) early this morning (Tuesday).
This is wonderful service - about the best I've had from anyone - and the book is superb and exactly what I wanted.

Very highly recommended. Read Full Review »

3 out of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: No
A great book, very enjoyable i am going
WHSmith By Anonymous (31/07/2006)

A great book, very enjoyable i am going to buy the next book. Read Full Review »

4 out of 4 people found this review helpful
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