PRC Direct

PRC Direct is an established electrical retailer specialising in top brand audio visual products. PRCdirect have been operating in the industry for over 35 years, with a background in mail order. PRC Direct UK also supplies universities, industry, local government, business and the MOD. The company are members of RETRA (Radio Electrical & Television Association).

Average Store Rating.

Overall Rating:
4 out of 5
83% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:3.5 out of 5

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  • Overall Rating:2.0 out of 5
  • Ease of Ordering:4.0 out of 5
  • Availability:4.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
PRC Direct

Ordered a TV, which turned up Damaged,

By HARRY GLOVER (19/08/2009)

Ordered a TV, which turned up Damaged, arranged the return of the damaged tv and supply of replacement. We paid for express delivery. No call backs when they say they will, No refund of the express delivery we paid for!, arranged a day to deliver then changed it without informing us costing me over half the value of the TV! The customer service is very poor, when speaking to one of the staff i was told i might not return the broken tv if they sent a replacement before the damaged on was returned. I would never use this company again, as with the cost of taking time off work it has now cost me the price of a 50 inch tv!! totally rubbish

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