E2save.com

e2save is the UK's fastest growing mobile phone retailer on-line. As part of the Carphone Warehouse Group, e2save offer unrivalled pricing on all of the latest handsets on the UK's 7 Major networks. With Price Match Guarantee - they won't be beaten on price! Buy with confidence in a 100% secure …environment and receive the following: - free Next Day Delivery - Guaranteed by 1pm, 3 months free insurance and free accessories. e2save - more mobile for your money! Show details

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Average Store Rating.

Overall Rating:
2 out of 5
25% of users recommended this store
  • Ease of Ordering:2.5 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:1 out of 5

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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:2.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
E2save.com

I was referred to E2SAVE.COM from

By Anonymous (12/10/2006)

I was referred to E2SAVE.COM from MOBIDEAL.CO.UK. Their offers seemed attractive and they are apparently affiliated with CARPHONE WAREHOUSE so I went for a 12 month contract and filled in all my personal and credit card details and my ADDRESS for the order.

After waiting a few days, I got an e-mail from EMMA BARRASS ('WEB SALES TEAM MANAGER') asking for a copy of my NUS card (me being a student), which I faxed right away.

After that I got no response again for a few days, so I MAILED THEM A NUMBER OF TIMES to check about my order. I had to send several e-mails to EMMA and the 'WEB SALES TEAM' OVER THE PERIOD OF A WEEK to finally get a response saying my order had been CANCELED as they 'CANNOT DELIVER TO A HALLS OF RESIDENCE ADDRESS'.

Well, why have me wait SO MANY DAYS and ASK FOR MY NUS CARD to CONFIRM I AM A STUDENT if they do not deliver to a halls of residence address??

So I decided to call them up. After WAITING A GOOD 20 MINUTES ON A PREMIUM NUMBER, someone picked up and rudely repeated they do not deliver to a halls of residence address. When I offered to give a different delivery address or pick it up myself, he VERY RUDELY said they cannot deliver to ANY address and HUNG UP.

WORST EXPERIENCE EVER.

(In retrospect, it's good I didn't get the offer. Hopefully I won't have to deal with the likes of e2save.com ever again.)

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