Euroffice

We sell everything an office needs to operate, in fact: we sell over 25,000 products! From paper to laptops, from coffee to flowers, all the stuff we love in one website. We have a lowest price guarantee; provide free next day delivery and free returns. We know that a lot of thought and effort goes into making the right purchase, so we put our time and effort into making sure that we have all the right tools for you. This includes a crack team of stationery experts who are on hand to help with any issues you may have. We cant promise to change your life, but we want to make your working world a little easier, and hope you have some fun along the way with our free gifts, weekly competitions, e-mail offers and rewards.

Average Store Rating.

Overall Rating:: 4.5 out of 5

93% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4.5 out of 5
On-Time Delivery:4.5 out of 5
Customer Care:4.5 out of 5

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Review 3,038 of 3,048

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Overall Rating:1.0 out of 5
Ease of Ordering:5.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:0.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

Euroffice

First time with Euroffice, will be the

By Brian Palmer (06/09/2008)

First time with Euroffice, will be the last.
Ordered item, told next day DLY.
Waited in, no DLY.
Phoned them and was told, not in stock, back order, that could take for ever I said. No comment. Did not even apologies
And they have taken my money from my account, that's make me mad.
They have got my hard earned CASH, and I have no goods.
I asked for a refund, hope they haven't gone bust!

Reply From Euroffice

18/03/2009

Dear Customer, I am very sorry to hear that you did not have a good experience shopping with us. We have made a number of changes to our processes over the last few months and implemented a new backorder notification process which will ensure that this sort of experience does not happen again. We take all feedback very seriously and act on this to ensure that the issues raised are resolved for the customer and our processes checked to ensure that this does not happen to other valued customers. Should you which to contact me directly at Euroffice on free phone 0800 316 3876, I will be happy to let you know what we have done to our process to enable our customers to have a fully informative and interactive shopping experience. Kind regards Simon Shaw Customer Service Manager

1 out of 1 people found this review helpful

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