Carphone Warehouse

The Carphone Warehouse is the largest mobile communications retailer selling mobiles phones, contracts, and pay as you go mobile phones from all the major suppliers and providers. The Carphone warehouse also provides the ability to print, store, and share your photos online with the Carphone Warehouse Photos. Free next day delivery to UK mainland addresses and delivery available to Ireland and offshore UK locations. No matter what phone plan you require you will be able to find a perfect solution for your mobile needs at The Carphone Warehouse.

Average Store Rating.

Overall Rating:: 3.5 out of 5

61% of users recommended this store

Ease of Ordering:3.5 out of 5
Availability:4 out of 5
On-Time Delivery:4 out of 5
Customer Care:3 out of 5

Certified Shop

Find Out More »

List of all Carphone Warehouse reviews available. Read what other users think about Carphone Warehouse before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 11 - 20 of 21

Would you like to write your own review ? Write a review

- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
£10 credit not included.On 02 phone is
Carphone Warehouse By Anonymous (30/10/2007)

£10 credit not included.On 02 phone is £119 with credit which you have to buy-very poor advertising Read Full Review »

1 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
the carphone warehouse is fantastic for
Carphone Warehouse By Barry Clarke (30/10/2007)

the carphone warehouse is fantastic for sales advice ive been happy with them for years!! however as i have found over the last 3 months things are great till there is a problem.. and then all you get is the run around- eg ill call you back in 72 hours and you never get a call feels like they hope you'll just get sick of calling in the end and give up!!!! i wont be using them any more after ti... Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Competitive and extensive choice. I got
Carphone Warehouse By Anonymous (11/10/2007)

Competitive and extensive choice.
I got a prepay phone and was happy with the service provided.
Recommended. Read Full Review »

none of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Good day to you. Please confirm the
Carphone Warehouse By Anonymous (04/10/2007)

Good day to you.

Please confirm the total cost that it will take to deliver that package from there because i want to buy it for some as present. Read Full Review »

none of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
I have bought the nokia 8600 luna from
Carphone Warehouse By Thomas Jones (19/06/2007)

I have bought the nokia 8600 luna from them.
very pleased with the way my query was handled.
You will need to go through a credit check process which takes a little bit of time but most of the websites do the same thing now.
Good store. I recommend them. Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
I got my N95 from them. The price is
Carphone Warehouse By Anonymous (09/06/2007)

I got my N95 from them. The price is very competitive and it was delivered next day. I had to call the customer service and was impressed on how they improved their service.
I will buy again. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: No
good place to go and buy a mobile
Carphone Warehouse By Anonymous (26/12/2006)

good place to go and buy a mobile Read Full Review »

none of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
I have ordered 2 phones from Carphone
Carphone Warehouse By Anonymous (16/12/2006)

I have ordered 2 phones from Carphone warehouse, both of which have given me no problems at all. Recently I ordered off their new website which was easy to use. Delivery was a day late the first time but next day the second time, so pretty good. Deals online are very good and compare pretty well with other shops. Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I bought a Nokia 3510i from Carphone
Carphone Warehouse By Jordan Hicks (02/04/2006)

I bought a Nokia 3510i from Carphone Warehouse about 2 years ago and the service was excellent. The staff were very friendly and showed me the best phones for my options.

Their site is excellent as well. It shows the features of every phone detail perfectly, and their prices are the best around.

I'm planning on getting my next phone there after a fiasco at Phones 4 U. I bought my newest p... Read Full Review »

2 out of 4 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Was not very impressed with telephone
Carphone Warehouse By Jai Chandra (07/12/2005)

Was not very impressed with telephone service at Greenford Middlesex store.

Firstly was not informed by the store when my phone, which had gone for repair, was fixed. Secondly when I therefore had to telephone the store to find the progress of the repair, the phone was picked up but no answer at all for 5 minutes after which I put the phone down. Once more I telephoned the store -this time the ph... Read Full Review »

3 out of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)