Dabs.com

I am currently having problems with dabs.com.
I don't normally write reviews but felt I had to, to warn people of the very poor customer service. If anybody has any advice on what to do in this situation I would appreciate it.

There is no human contact with dabs.com - all is done through a chat tool (which is very frustrating) and via email where you have to hope for a reply as they do not an... Read Full Review »

DO NOT UNDER ANY CIRCUMSTANCES EVER USE DABS! I have been shopping for years on every site from amazon to etay but trued to use dabs last week to buy an expensive sony laptop. they wouldn't authorise my credit card so i tried my wife's which didn't work either. they have NO TELEPHONES! and only have web based support which is only open from 9-5 and is PATHETIC in it's use. They tak... Read Full Review »

I never did receive my order, even thou they took the money and had real problems trying to get my money back. The customer is always wrong and they do not want to waste their time sorting out their problems.

DO NOT USE DABS.COM AS THEY GIVE THE WOORST CUSTOMER SERVICE EVER. Read Full Review »

I ordered a monitor from Dabs which arrived more or less on time. The "only" problem was no leads so I couldn't use it. I got bounced backwards and forwards between the manufacturer and Dabs for more than a month before I gave up and bought a set of leads adding more than 10% to the cost. The experience was EXTREMELY frustating. I will not be using Dabs again. Read Full Review »

I have just purchased a 19" monitor from Dabs, and found them very helpful. Although you have to confirm certain security issues in an e-mail, I can understand why, due to credit card fraud, and that the Police no longer wish to deal with this. There was a delay with verifing the card, but this was not dabs fault, but the fault of the 3rd party company being down, but when it came up, no prob... Read Full Review »

Shopping at Dabs.com is an absolute nightmare. They perform unnecessary security checks on you and their online customer services bullshit is pathetic and negligible. They send the same automated repsonses to any email that you send them and the online chat representative is so unhelpful and the only response you will ever get is that the query is dealt by another department. You just keep getting... Read Full Review »

Dabs customer service has been absolutely dreadful!
I ordered an item for next day delivery and it didn't arrive for several working days after 'security checks' which should not have been necessary as I was a returning customer. The product I ordered was described as 'Mac compatible' which it wasn't. All complaints to their customer services email address have been respond... Read Full Review »

Take heed when dealing with DABS, and if you get problems - and you WILL get problems - remember they're now owned by BT.

Complain direct to BT Global Services in Newgate Street, London (full details come up when you search for BT Head Office in Yahoo, Google or any other search engine) Read Full Review »

I cannot beleive all the bad reviews for dabs! I have been using dabs regularly since 1999 and they have never once dissapointed me. I am an I.T manager and I use them for work as well, and although it is fair to say you get better customer service if you are a business customer (what do you expect) they are usually so good that you never need to speak to anyone!

You can pick up some real bargain... Read Full Review »