HMV

Our hmv.com online store has one of the largest and most comprehensive product ranges at great-value prices with FREE UK delivery on everything. Our website also offers pre-orders, expert reviews and recommendations, competitions as well as a host of other special features. Get Closer to your favourite music, films and games with hmv.com!

Average Store Rating.

Overall Rating:: 2.5 out of 5

50% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:2.5 out of 5
Customer Care:2.5 out of 5

List of all HMV reviews available. Read what other users think about HMV before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 41 - 50 of 50

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- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Very quick service. I have now ordered
HMV By Gary Bruce (29/08/2006)

Very quick service. I have now ordered CD's on five occassions and they have all arrived in about 4-5 days. HMV also has excellent communications and kept me informed about the deliveries. Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I ordered a game from HMV (my first time
HMV By Gavin B (07/08/2006)

I ordered a game from HMV (my first time ordering with this company), because it was listed as being in stock, and available within 1-3 days. One week later, before going away on holiday I still hadn't recieved anything, and concerned that it would arrive for my brother's birthday, contacted HMV. They told me they didn't have it in stock so had to order it from the supplier. Why on ear... Read Full Review »

5 out of 5 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Very Happy with speed of delivery.
HMV By Nathan Sellars (05/08/2006)

Very Happy with speed of delivery. Read Full Review »

2 out of 2 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I pre order most of my Xbox 360 games
HMV By Anonymous (29/07/2006)

I pre order most of my Xbox 360 games from Hmv. Their service is great, the items are delivered within 2 working days and Ive never had a problem with them. Ace Read Full Review »

2 out of 2 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent service! DVD ordered on
HMV By Anonymous (17/07/2006)

Excellent service! DVD ordered on Saturday morning and delivered on Monday morning. Also, it was extremely competitively priced. Recommended! Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I used HMV to buy a few things but had
HMV By Anonymous (19/06/2006)

I used HMV to buy a few things but had problems with them. Firstly I ordered a CD that was on special offer, and a week or two passed by before they said it was out of stock. They then cancelled my order and put the CD back on sale at a higher price. Secondly they emailed me to say two CD albums I had ordered had been sent to me, but a few days later two CD singles unrelated to them turned up inst... Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
First (and last) time user. Despite the
HMV By Greg Moss (13/06/2006)

First (and last) time user. Despite the product I ordered being displayed as "usually dispatched in 1-3 days" it's still "on order with the supplier" a week later, according to the order status. Interestingly, the product is STILL showing as dispacthed in 1-3 days which is clearly untrue and which means either their stocking system is useless and the site basically doesn... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Worst service I have ever
HMV By Anonymous (10/06/2006)

Worst service I have ever known,don't bother with the pre ordering as it takes at least a week AFTER release date for them to send it,nothing seems to be in stock but they don't tell you this when you order.Still waiting for dvd ordered over a week ago.DO NOT USE HMV ONLINE THE LACK OF SERVICE IS SECOND TO NONE GO TO YOUR LOCAL RECORD SHOP INSTEAD. Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
I typo'd on my post code but everything
HMV By Anonymous (06/10/2005)

I typo'd on my post code but everything else was fine with my order. I realised I had done this so followed the contact us link on the site. The only way of contacting HMV is by mail which I did on the 16th of last month, asking someone to change my post code or call me to clarify the delivery address. No-one did. I eventually got a contact number for head office on Monday and they put me through ... Read Full Review »

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- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
very good merchant. Although they do not
HMV By Anonymous (02/06/2005)

very good merchant. Although they do not have a large selection of top ten chart CD's from the most popular somali folk jazz bands that we like here in Croydon. Read Full Review »

2 out of 2 people found this review helpful
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