HMV

Our hmv.com online store has one of the largest and most comprehensive product ranges at great-value prices with FREE UK delivery on everything. Our website also offers pre-orders, expert reviews and recommendations, competitions as well as a host of other special features. Get Closer to your favourite music, films and games with hmv.com!

Average Store Rating.

Overall Rating:: 2.5 out of 5

50% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:2.5 out of 5
Customer Care:2.5 out of 5

List of all HMV reviews available. Read what other users think about HMV before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 11 of 23

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Overall Rating:1.0 out of 5
Ease of Ordering:1.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:1.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

HMV

I ordered a game from HMV (my first time

By Gavin B (07/08/2006)

I ordered a game from HMV (my first time ordering with this company), because it was listed as being in stock, and available within 1-3 days. One week later, before going away on holiday I still hadn't recieved anything, and concerned that it would arrive for my brother's birthday, contacted HMV. They told me they didn't have it in stock so had to order it from the supplier. Why on earth couldn't they have let me know sooner, instead of waiting until my complaint. And why are they listing stock as being in stock when clearly it is not!
4 weeks later, I return from my holiday on the day of my brothers birthday and no game! I wrote again expressing my annoyance and embarassment at having no present, and they just said: it was discontinued, and they can't get it, and will cancel my order.
Needless to say I'm not at all impressed, and won't be ordering from them again.

5 out of 5 people found this review helpful

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