Strawberry Cosmetics (Internet Services) Limited

StrawberryNET.com is the world's no. 1 source for discount skincare, makeup, and fragrance products. Shop now and save on 30,000 products from 200+ leading brands. Save with free shipping, buy more save more discount and up to 10% loyalty discounts.

Average Store Rating.

Overall Rating:
4 out of 5
83% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:4 out of 5

List of all Strawberry Cosmetics (Internet Services) Limited reviews available. Read what other users think about Strawberry Cosmetics (Internet Services) Limited before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    I did not expect to pay a customs charge

    Strawberry Cosmetics (Internet Services) Limited By Caroline Butler (22/05/2008)

    I did not expect to pay a customs charge to royal mail
    for £11.50 on top of my £20.00 purchase so it would
    not be economical to buy from this supplier again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: No

    Strawberry Cosmetics (Internet Services) Limited By Daniela Vucheva (22/05/2008)

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    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Strawberry Cosmetics (Internet Services) Limited By Poul Henriksen (23/04/2008)

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    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Very simple transaction. Top quality

    Strawberry Cosmetics (Internet Services) Limited By Anonymous (23/04/2008)

    Very simple transaction. Top quality item very well packaged and received quickly. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    I would recommend buying from

    Strawberry Cosmetics (Internet Services) Limited By Anonymous (13/03/2008)

    I would recommend buying from Strawberry, if you were
    sure you would not have to pay the Customs, but as I had to
    pay almost £13 on a £28 order, it made it just not worth my while. I fully accept the warning was there about sometimes
    having to pay the Tax and do not blame Strawberry but as
    I say maybe in the UK it isn t worth it. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Strawberry Cosmetics (Internet Services) Limited By Nikolai Simeonov (13/03/2008)

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    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    There was no way of knowing how much the

    Strawberry Cosmetics (Internet Services) Limited By sarah wilkinson (13/03/2008)

    There was no way of knowing how much the shipping fee might be and suggested there wouldn t be one at the checkout and before paying but when the parcel arrived there was a £15.00 fee to pay. I think it would be helpful to know how much this might be at the time so you know what to expect. Despite this I still made a good saving on my products and would probably use this sight again in the futur... Read Full Review »

    Reply From Strawberrynet

    23/05/2008

    We are very sorry for your unhappy experience with customs.

    We have no intention to hide any cost which may be incurred or mislead our customers. Our policy on VAT and customs taxes is shown in the 'Customer Service' section of our website, under 'Delivery' on our Frequently Asked Questions page; during the checkout process; and on your order confirmation e-mail.

    As per our policy, we will reimburse the customs duty to you. Please kindly collect the package, pay any fees due and then e-mail a scan of the receipt, or fax the receipt to us at 00 852 2811 5138. After we have received your receipt, we will reimburse the amount charged by crediting your credit card.

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    I live in London and the first few times

    Strawberry Cosmetics (Internet Services) Limited By Trayana Markova (13/03/2008)

    I live in London and the first few times I ordered cosmetics, the packages came without any customs charges. The prices are fatastic and there is no delivery charge. Since a couple of months though, I get charged by customs even for the smallest items. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Strawberry Cosmetics (Internet Services) Limited By gemma rowley (10/03/2008)

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    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Strawberry Cosmetics (Internet Services) Limited By Susanna W?bbe (10/03/2008)

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    Reply to reviewer (Merchant use only) (Merchant use only)

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