Next

Next Directory has a large variety of products including men’s clothing, women’s clothing and homewear products for your home. The Next catalog is also packed with amazing gift ideas to help find the perfect gift for that special occasion. Next Directory can also provide next day delivery to your home, free delivery to your nearest store, and with free returns buying online with Next catalog is extremely easy and convenient.

Average Store Rating.

Overall Rating:
3 out of 5
57% of users recommended this store
  • Ease of Ordering:3.5 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:3 out of 5

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* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Next reviews available. Read what other users think about Next before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    ALLOWED ME TO WASTE AN EVENING CHOOSING

    Next By holly callow (27/12/2009)

    ALLOWED ME TO WASTE AN EVENING CHOOSING ITEMS THAT COST ME MORE BUT I BELIVED I WOULD BE ABLE TO PAY FOR OVER AN EXTENDED PERIOD THEY THEN SENT ME AN EMAIL THANKING ME FOR THE PAYMENT I HAD MADE AND STATING MY ITEMS HAD BEEN DISPATCHED ONLY TO FOR ME TO RING AND ENQUIRE WHERE MY ITEMS WERE AND BE TOLD THEY WANTED PAYMENT INSTANTLY AND MY ITEMS WERE ON HOLD I MEAN THE TV I ORDERED WAS £199 THE SAME... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: Yes

    Ordered a verona corner couch. the

    Next By Anonymous (02/10/2007)

    Ordered a verona corner couch. the delivery was delayed, part of the couch has come to us broken which they will not accept until a medic has seen it, medic visit has been delayed, initial phonecalls to next were not returned. still waiting for matter to be resolved. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Order lost/sent back/handed to someone

    Next By Zelma INDANS (01/08/2007)

    Order lost/sent back/handed to someone else..who knows for sure? Not Next! After initial suggestions by store staff that there was no such order as the one i was chasing up, i got them to check their computer. Oh yes, it has already been collected. Amazing considering i was 4,500 miles away at the time!! explanation, someone else had my receipt, i must have dropped it. When i said i had the receip... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Having had (along with so many others,

    Next By Anonymous (15/07/2007)

    Having had (along with so many others, it seems) a nightmare time with M&S online, I ordered some clothing from Next online, and got fantastic service.
    Any items out of stock were immediately shown as so, thus enabling me to choose an alternative, the delivery was only £3.50, and although I placed my order online on a Sunday afternoon, I was able to choose a delivery slot for the very next day, be... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    I tried to order some clothes for my 2

    Next By Amanda Sanderson (20/11/2006)

    I tried to order some clothes for my 2 year old on-line. The website would not accept my details, especially my address and refered me to customer support. They could not help but refered me to telephone sales to set up an account. I went through the whole long rigmarole of placing my order over the phone only to be informed that my debit card could not be accepted. The only way to obtain the ... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    I have always found Next Directory very

    Next By Karen Moore (09/05/2006)

    I have always found Next Directory very easy to use and very reliable. Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Excellent

    Next By maria glover (25/01/2006)

    Excellent Read Full Review »

    3 out of 5 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

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