The Appliance Zone

Average Store Rating.

Overall Rating:
3.5 out of 5
66% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3 out of 5

List of all The Appliance Zone reviews available. Read what other users think about The Appliance Zone before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. my product developed an electical fault

    The Appliance Zone By Harwinder Kambo (17/07/2008)

    my product developed an electical fault just outside waranty period but the item was still replaced with great ease.
    Dealt with Yon from customer services who is excellent; she is understanding and very professional in her approach to resolving problems... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. Superb service. Website is easy to

    The Appliance Zone By David Smith (19/06/2008)

    Superb service. Website is easy to navigate and ordering simple. Delivery was prompt and complete. Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. Good prompt service

    The Appliance Zone By Anonymous (19/06/2008)

    Good prompt service Read Full Review »

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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Easy to use site. Speedy delivery. Would

    The Appliance Zone By Anonymous (19/06/2008)

    Easy to use site. Speedy delivery. Would have liked more product information. eg what was included in pack as I now have to look for addtional parts. Read Full Review »

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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. I ordered a dyson DC14 animal from this

    The Appliance Zone By Anonymous (06/05/2008)

    I ordered a dyson DC14 animal from this website on April 5th as it was showing as in stock and available for delivery within 5 working days. By the 14th April it still had not arrived. I left a message on the answering service requesting customer services to advise me. I heard nothing. I emailed to ask when i should expect my order and received an email the following day to say that it was current... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. Use this store at your own risk. We

    The Appliance Zone By Ian Hutchinson (06/05/2008)

    Use this store at your own risk. We ordered a dyson on the 30/03/2008 and we received an email informing us that delivery would take place in 2-4 days. The money was taken on the 31/03/2008. Eight days later we rang to see why it had not been delivered and they informed us that no order existed on the system and we would have to re-order. We declined and drove to Comet to purchase an dyson. The ve... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. My 1st order was cancelled without any

    The Appliance Zone By Kim Glenister (23/04/2008)

    My 1st order was cancelled without any notification. I only found out after I had waited the 5 working days and contacted them. Because of the price, I re-ordered and am still waiting (over a week later)! despite my item showing as in stock. I have just sent my 3rd email asking for an update on my order. The simply don't respond. If no response tomorrow I will cancel order as I'm really de... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. I ordered a Henry vacuum cleaner from

    The Appliance Zone By Adam Schiller (30/03/2008)

    I ordered a Henry vacuum cleaner from Appliance Zone before reading some dubious reviews on this site. I had nothing to worry about - the service was excellent, as was the price. An email query was answered quickly and the hoover arrived within two days. Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. The goods were ordered on 31st Jan and

    The Appliance Zone By Anonymous (08/02/2008)

    The goods were ordered on 31st Jan and the following day I had a query about my address for payment. I emailed back but had no response. I emailed again a few days later but again no response. I telephoned almost daily but could not get through. I emailed again on 4th Feb and then left a message on 5th and still no goods and no reply. I do know though that they have received payment yesterday... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. My order and payment were processed very

    The Appliance Zone By DAVID NORRIS (18/01/2008)

    My order and payment were processed very quickly and efficiently and I was sent an e-mail in confirmation. Unfortunately, that was where all contact ended and I have not received the item I ordered and have been unable to contact the company by phone or e-mail. My credit card company were not surprised when I told them of the problems I was having! Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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