Littlewoods Direct

Average Store Rating.

Overall Rating:
3.5 out of 5
72% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:3.5 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:3.5 out of 5

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List of all Littlewoods Direct reviews available. Read what other users think about Littlewoods Direct before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. Big Company but why always getting

    Littlewoods Direct By Anonymous (25/06/2008)

    Big Company but why always getting wrong...Today i recieved the item which i order and pay by credit ...but i shock, correct receipt found inside the box but the item is not the one i wanted to have, i phone the littlewoods straight away i complained saying why you delivered the item wc this is not the one im paying?... well, its a little semilar but during i bought online i printed the item = &qu... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. I ordered my laptop on the first of

    Littlewoods Direct By Anonymous (28/04/2008)

    I ordered my laptop on the first of April and only ordered this laptop due to the fact it delivery was with in 7 days as I need one desperately to do college work. 7 days past no laptop after waiting in all day no phone call no email no nothing to let me know it would not arrive I was fuming I rang up the next day to enquire on the where abouts of the asus ee pc laptop to be told it would now be... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. Alright, now i guess it is very useful

    Littlewoods Direct By Anonymous (23/04/2008)

    Alright, now i guess it is very useful their site, they sell everything from clothes to fridges.

    BUT, i have had multiple problems with this company. Firstly, i ordered the new mario kart wii game. And i used the £15 off first order coupon, and i gave them all the credit card details and it said 22.50. So i clicked pay.

    Next day, the money is taken from my card and it says order accepted, BUT th... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. I ordered an American style fridge

    Littlewoods Direct By Anonymous (20/04/2008)

    I ordered an American style fridge freezer from this company in early February 2008 - estimated delivery time to Berkshire, 2-3 weeks.

    Started to receive letters from "customer care" after 3 weeks saying that 3rd party supplier had no stock and there would be a delay delivering the item. I was contacted last week, a delivery date agreed and I arranged with the local authority to collect... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. I am currently in dispute with

    Littlewoods Direct By Anonymous (18/01/2008)

    I am currently in dispute with Littlewoods (Kays catalogue) over their payment schedules. They request payment every 28 days/13 times a year: as I do not get paid 13 times/year this has resulted in me having to pay twice in one month. Phone calls asking for a payment schedule that actually matches the way most people get paid has resulted in a refusal to listen, and insistence that I pay accordi... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. The online experience stops at the point

    Littlewoods Direct By Anonymous (03/10/2007)

    The online experience stops at the point of ordering. When they make an error it is impossible to get a response online and costly to get a response by telephone (hold queues so far have been as much as 22 minutes). Customer service tells me they are unable to call out??? This means I have so far spent 3 hours 42 minutes on the telephone and sent 13 emails. Incorrectly delivered bedroom furnitur... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Delivered a shed made of the components

    Littlewoods Direct By ade robertson (29/09/2007)

    Delivered a shed made of the components of two different sheds. Then spent a week fobbing me off before telling me to call their supplier.....who told me to call....Littlewoods. I am now mailing any Directors I can find until this is sorted. All I wanted was a shed to store my carage contents in whilst it was worked on.

    RUBBISH, AVOID AT ALL COSTS. Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. I have ordered thousands of pounds worth

    Littlewoods Direct By Anonymous (08/09/2007)

    I have ordered thousands of pounds worth of items from this Company in the last few years and have hardly had a moments problem. The worst that has happened has been a delay in a collection and a blind that could not be delivered because the supplier went bust. Overall I am delighted with the service - supply, delivery and aftersales. Sure they do offer you insurance on expensive electrical items ... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. littlewoods dont communicate with

    Littlewoods Direct By C WINRAY (28/05/2007)

    littlewoods dont communicate with lttlewoods direct! Read Full Review »

    1 out of 2 people found this review helpful
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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. Please do not buy anything from

    Littlewoods Direct By Anonymous (26/04/2007)

    Please do not buy anything from Littlewoods!
    Our timelines:

    Order Placed: middle of Jan 2007
    Expected Delivery: 5 weeks
    Got letter 1 stating that order was delayed.
    Got letter 2 stating order was delayed.
    Got letter 3 stating order was delayed.
    Called them 1st week of April and learned that the manufacturer had dispatched the order and was asked to wait for three weeks before it reached Berkshir... Read Full Review »

    4 out of 4 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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